COMMITTED

To ethical business practices

DRIVING CHANGE FOR THE BETTER

Markdom is committed to responsible manufacturing and sustainable business practices. Through our Environmental, Social and Governance (ESG) framework, we promote transparency, ethical business conduct, environmental stewardship, and responsible supply chain management across our operations and partnerships. Our vision is to serve the needs of our customers, produce quality products, and support employee development while conducting business ethically and with integrity.

MARKDOM

Mission

Our Mission is to achieve a leadership position in the Global Market in the field of Injection Moulded Thermoplastic Components and Assemblies, by serving the needs of our customers in innovative ways, by being the best in everything we do.

VISION

Our Vision is vibrant and clear: we are dedicated to serving the needs of our customers, producing quality products and supporting employees’ development. Key to our performance in these areas is an equally strong commitment to doing business ethically and with integrity.

QUALITY COMMITMENT

Our Quality Commitment is to achieve excellence. We are committed to total customer satisfaction by providing excellent service and products, achieved through a customer-focused approach, innovation, the involvement of our team members, and continuous improvement in every aspect of our business.

Ethical Commitment

Our Ethical Commitment is to build a culture with high ethics that will outline our policies, laws, procedures and standards that impact our business. Each of us has a responsibility and duty to behave ethically and legally, but most importantly, we should lead by example. By leading by example, we foster a deep sense of respect for our customers, employees, and organization; therefore, we are committed to conducting our daily activities with integrity, fairness and excellence in all that we do.

Safety Commitment

Our Safety Commitment is to have a positive safety culture that encourages open communication, hazard reporting, and employee involvement in safety initiatives. Our goal is zero injuries, and we take all reasonable precautions to ensure the safety of everyone in our facilities, including employees, contractors, customers, and visitors. Everyone in our facilities, including employees, contractors, customers, and visitors.

Environmental Commitment

Our Environmental Commitment We are dedicated to minimizing our environmental footprint by actively reducing our energy consumption, greenhouse gas (GHG) emissions, water usage and discharge, air pollution, waste management, and the life cycles of our products to drive a sustainable future for our planet.

Ethical Governance & Code of Conduct

Markdom conducts business with integrity, transparency, and accountability across all operations and supply chains. Our governance framework incorporates internationally recognized standards including the United Nations Global Compact (UNGC) and applicable legislation such as Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act (Bill S-211). Markdom supports the Ten Principles of the United Nations Global Compact covering human rights, labour standards, environmental protection, and anti-corruption.

Our Code of Conduct and Ethics establishes expectations for ethical behaviour, compliance with laws, fair competition, anti-corruption practices, and responsible business conduct. It applies to employees, contractors, suppliers, and business partners acting on behalf of Markdom. We expect our partners to uphold these standards of integrity, transparency, and accountability.
Markdom maintains a formal Business Ethics Investigation Program that defines the standardized process for receiving, assessing, investigating, documenting, and resolving allegations of unethical conduct. This program ensures that any allegations of misconduct are investigated fairly, confidentially, and impartially.

United Nations Global Compact

We take pride in actively supporting the Ten Principles of the United Nations Global Compact, which emphasize critical areas such as human rights, labour standards, environmental sustainability, and anti-corruption. These principles are integral to our strategic framework, corporate culture, and daily practices.

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UN GLOBAL COMPACT chart 2

Human Rights & Labour Standards

Markdom respects internationally recognized human rights and labour standards across our operations and supply chain. We are committed to maintaining a workplace that promotes fairness, respect, and equal opportunity. Markdom prohibits:

  • Child labour
  • Forced labour or human trafficking
  • Discrimination and harassment
  • Unsafe or abusive working conditions

Our policies align with internationally recognized frameworks including the UN Guiding Principles on Business and Human Rights, ILO labour standards, and Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act (Bill S-211). We expect suppliers and business partners to uphold these standards throughout their operations and supply chains.

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Responsible Supply Chain & Due Diligence

Markdom works with suppliers that share our commitment to ethical business conduct, human rights, and environmental responsibility.
Our Supplier Code of Conduct defines the minimum standards expected from suppliers and business partners. Markdom applies a risk-based supplier due diligence framework to identify and manage environmental, social, and governance risks within our supply chain.
This process may include supplier onboarding assessments, compliance questionnaires, supplier monitoring, conflict minerals reporting, and corrective action programs when non-compliance is identified. Suppliers are expected to maintain transparency and cascade these requirements throughout their own supply chains.
To promote transparency and ensure responsible sourcing, Markdom conducts an Annual Supplier Compliance Survey. This survey verifies compliance with ethical business conduct, labor and human rights standards, environmental responsibility, health and safety practices, as well as anti-corruption and fair competition requirements.

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Environmental Sustainability

Markdom promotes a diverse and inclusive workplace where all employees are treated with dignity, fairness, and respect. We are committed to equal opportunity, accessibility, and maintaining a workplace free from discrimination or harassment. We have :

  • Zero tolerance for forced labour and child labour
  • Promote workplace diversity and equal opportunity
  • Maintain a safe workplace with zero lost-time injuries

Sustanability Report

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Health & Safety

Markdom is committed to providing a safe and healthy workplace for employees, contractors, suppliers, and visitors. We strive to prevent workplace injuries and illnesses through proactive hazard identification, risk management, and continuous improvement of our safety programs.
Our health and safety practices comply with applicable occupational health and safety legislation and emphasize employee participation, training, and open reporting of hazards and incidents.
Safety is a shared responsibility across all levels of the organization, and we work together to maintain a culture that prioritizes prevention, accountability, and continuous improvement.

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Safety Event Report

Safety Event Report (SER)

Diversity, Equity & Inclusion

Markdom promotes a diverse and inclusive workplace where all employees are treated with dignity, fairness, and respect. We are committed to equal opportunity, accessibility, and maintaining a workplace free from discrimination or harassment. We have :

  • Zero tolerance for forced labour and child labour
  • Promote workplace diversity and equal opportunity
  • Maintain a safe workplace with zero lost-time injuries

Responsible Minerals Sourcing

Conflict Minerals
Markdom is committed to responsible sourcing of tin, tantalum, tungsten, and gold (3TG) and to preventing human rights abuses associated with the extraction, transport, or trade of minerals.
Our Conflict Minerals Policy supports the objectives of Section 1502 of the U.S. Dodd-Frank Act and aligns with internationally recognized frameworks including the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals and the Responsible Minerals Initiative (RMI).
Suppliers are expected to conduct appropriate due diligence within their supply chains and respond to Markdom requests for information, including completion of the Conflict Minerals Reporting Template (CMRT). Suppliers must work to ensure that minerals are sourced from conflict-free smelters and refiners and maintain transparency and traceability within their supply chains.

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Reporting Concerns & Speak Up

Markdom promotes a culture of transparency, accountability, and open communication. Employees, suppliers, contractors, and other stakeholders are encouraged to report concerns related to ethics, human rights, environmental practices, workplace safety, or violations of company policies.
Reports may be submitted confidentially and without fear of retaliation.
Examples of reportable concerns include:

  • Workplace safety hazards or incidents
  • Human rights or labour violations
  • Child labour or forced labour concerns
  • Corruption, bribery, or unethical conduct
  • Environmental incidents or regulatory violations
  • Violations of Markdom policies or legal requirements

Markdom investigates all reports in accordance with its Business Ethics Investigation Program, ensuring that concerns are reviewed fairly, confidentially, and impartially.
Markdom strictly prohibits retaliation against any individual who raises a concern or participates in an investigation in good faith.

Reporting Channels

Employees, visitors, contractors, suppliers, and other stakeholders may report concerns through the following channels:

Reporting Access QR Code
QR Code Reporting Access
Speak-Up / Reporting Form
EMAIL
hr@markdom.com
Direct reporting
to management, HR, or the Joint Health & Safety Committee